Academic/Student Support Associate 3 - Student Records

The Tennessee College of Applied Technology Nashville is accepting applications for a full-time position of Academic/Student Support Associate 3 for Student Records in the Student Services Department. The Academic/Student Support Associate will work in conjunction with Student Services, faculty and students.

APPLICATION DEADLINE: Screening of applicants will begin immediately and continue until position is filled.

APPLICATION PROCEDURE: Interested individuals should submit a cover letter, résumé and TCATN application to:
Tennessee College of Applied Technology Nashville
ATTN: Human Resources
100 White Bridge Road
Nashville, TN 37209

Required Qualifications

High school diploma or equivalent required; graduate of Technical Business Program, graduation from a standard high school or post-secondary training in an appropriate field and evidence of experience to perform the work successfully.

  • Requires:
    • applying common sense furnished in written and oral form.
    • Mathematical operations and understanding to carry out instructions, deal with problems, proficient in good reading, writing, and speaking.
  • Knowledge of:
    • Business English and arithmetic.
    • Organizational rules, regulations, and procedures.
    • Modern office practices, procedures, and equipment.
  • Ability to:
    • Make arithmetic computation and tabulations accurately.
    • Understand and follow oral and written instructions.
    • Evaluate situations and make decisions.
    • Establish and maintain an effective working relationship with the students, the public, and other employees.

Preferred Qualifications

A.S. or B.S. preferred.


• Strong working knowledge of Banner System admissions and student record processes.
• Maintains confidentiality of student records in accordance with Privacy Rights Act and institutional policy, obtain authorization for release of information as needed.
• Update student records from grade submission, exit interview information, job placement data, etc.
• Check and verify accuracy of information as required.
• Review student records and verify all requirements for graduation are met.
• Prepare transcript for each student enrollment period.
• Review and verify student attendance records for completeness, accuracy and reporting purposes.
• Prepare and provide data reports for TBR and other outside agencies.
• Answers telephone and composes correspondence as required.
• Performs other work as assigned.

Salary Range

Commensurate with education and experience, salary range $29,727 - $39,635. Background check is required for this position.