Academic/Student Support Associate 3 Student Services

The Tennessee College of Applied Technology Nashville is accepting applications for a full-time Academic/Student Support Associate 3 in the Student Services Department.

APPLICATION DEADLINE: Review of applications will begin immediately, and applications will be accepted until position is filled.
APPLICATION PROCEDURES: Interested individuals should submit a cover letter, résumé and TCATN application to:
Tennessee College of Applied Technology Nashville
Attn: Human Resource Office
100 White Bridge Road
Nashville, TN 37209
E-Mail
sandra.glavin@tcatnashville.edu
Fax
615-425-5582

Required Qualifications

  • High school diploma or equivalent required.

Preferred Qualifications

  • Graduate of Technical Business Program, A.S. or B.S. preferred.
  • Graduation from a standard high school or post-secondary training in an appropriate field and evidence of experience to perform the work successfully.
  • Bilingual and able to read, write and speak Spanish proficiently, preferred.

Responsibilities

  • Assist applicants in completing the online application for enrollment and FAFSA application for federal and state funds.
  • Process applications, enrolling applicants, and conducting new student orientation.
  • Provide general information to current and prospective students relative to career goals and financial aid programs.
  • Assist in providing personal and group career goal guidance.
  • Maintains contact with prospective applicants, school counselors, and sponsors by telephone and through written correspondence.
  • Assist GED recipients and dual enrollment students with furthering their education through the college by counseling with them concerning career goals and financial aid options.
  • Assist in recruiting efforts by calling interested applicants, sending e-mails, and attending career days at local high schools and civic centers.
  • Performs other work as assigned.

Skills

Knowledge of:

  • Business English,
  • Organizational rules, regulations, and procedures,
  • Modern office practices, procedures, and equipment.

 

Ability to:

  • Understand and follow oral and written instructions,
  • Evaluate situations and make decisions,
  • Establish and maintain an effective working relationship with the students, the public, and other employees.

Salary Range

Commensurate with education and experience. Salary range $30,463 - $40,824. Background check is required for this position.