The Tennessee College of Applied Technology Nashville is accepting applications for a full-time position of Academic/Student Support Associate 4 for Student Records in the Student Services Department. The Academic/Student Support Associate will work in conjunction with Student Services, faculty and students.This non-exempt position reports to the Student Service Coordinator. Scheduled work hours are Monday through Friday from 7:00 a.m. to 3:30 p.m. Background check is required for this position.
Office Location(s):
100 White Bridge Pike
Nashville, Tennesee 37209
APPLICATION DEADLINE: Review of applications will begin immediately, and applications will be accepted until position is filled.
APPLICATION PROCEDURES: Interested individuals should submit a cover letter, résumé and TCATN application to:
Tennessee College of Applied Technology Nashville
Attn: Human Resource Office
100 White Bridge Pike
Nashville, TN 37209
E-Mail: sandra.glavin@tcatnashville.edu
Fax: 615-425-5582
TCAT Nashville Application
Required Qualifications
- High school diploma or equivalent required; graduate of Technical Business Program, graduation from a standard high school or post-secondary training in an appropriate field and evidence of experience to performthe work successfully.
- Requires applying common sense furnished in written and oral form.
- Mathematical operations and understanding to carry out instructions, deal with problems, proficient in reading, writing, and speaking
Preferred Qualifications
- A.S. or B.S. preferred but not required.
Responsibilities
- Strong working knowledge of Banner System admissions and student record processes.
- Maintains confidentiality of student records in accordance with Privacy Rights Act and institutional policy, obtain authorization for release of information as needed.
- Update student records from grade submission, exit interview information, job placement data, etc.
- Check and verify accuracy of information as required.
- Review student records and verify all requirements for graduation are met.
- Prepare transcript for each student enrollment period.
- Review and verify student attendance records for completeness, accuracy and reporting purposes.
- Prepare and provide data reports for TBR and other outside agencies.
- Answers telephone and composes correspondence as required.
- Performs other work as assigned.
Skills
Knowledge of:
- Business English and arithmetic.
- Organizational rules, regulations, and procedures.
- Modern office practices, procedures, and equipment.
- Make arithmetic computation and tabulations accurately.
Ability to:
- Understand and follow oral and written instructions.
- Evaluate situations and make decisions.
- Establish and maintain an effective working relationship with the students, the public, and other employees.